Cashier - Help Section

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CASHIER

Deposit Methods Payout Methods
Limits Min $100 Max $1,000
Limits Min $50 Max $1,000
Limits Min $100 Max $500
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
Limits Min $20 Max $25,000
CREDIT AND DEBIT CARDS
Limits Min $50 Max $1000
Frequency Dynamic

  • When depositing by Credit Card or Debit Card your balance must remain in your account until you complete a 1x rollover.
  • Please make sure your information is on file. (Card pictures, ID and/or any other required).
  • You can have one or more credit/debit cards registered to your account. Please note that all credit cards registered must match the name and address we have on your account.
  • Winnings generated by cards under a different name will not be granted. Also note that banks and credit card companies may apply an international fee/currency conversion for credit card transactions. Fee difference will be covered based on 3% of the deposit amount.
  • Winnings are considered anything over the deposit plus bonus and/or any fees reimbursed. The stake will be subject to the terms and conditions of the selected promotion.
CASH METHODS
Limits Min $50 Max $500
Frequency 1 every 6 days

  • We offer 7 different person to person options (brands) to make a Cash Deposit.
  • Most of these brands are available either at a physical store or online.
  • You will be assigned a receiver’s name and destination country to send the deposit through the brand of your choice.
  • This can be done from the cashier or by contacting our Customer Service Team.

An important step that every player needs to take is making sure to verify their identity. This process usually takes less than one hour to be completed.


What documents are required?

Payouts cannot be fulfilled until verification is completed. Speed up your payout by ensuring your account information is up to date, and all necessary documentation is on file.

In order to verify your recent transaction(s), please upload a clear photo of the each of the following:


  • Photo ID.
  • Proof of Address.
  • Photo copy of your credit / debit card (front and back).

Keep in mind that payouts cannot be requested until all documents are verified.


* Management reserves the right to modify restrictions at any time.
Schedule Requests made Monday through Friday before 12 noon ET will be available same day by 8 pm ET
Limits Min $100 Max $1,000
Frequency 1 every 7
Schedule Requests made Monday through Friday before 12 noon ET will be available same day by 8 pm ET
Limits Min $100 Max $750
Frequency 1 every 7
Schedule Requests made Monday through Friday before 12 noon ET will be available same day by 8 pm ET
Limits Min $100 Max $750
Frequency 1 every 7
Schedule Requests made Monday through Friday before 12 noon ET will be available same day by 8 pm ET
Limits Min $100 Max $750
Frequency 1 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $500 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
Schedule Requests made Monday- Saturday before 12 noon ET will be processed no later than 5:00 PM ET.
Limits Min $50 Max $10,000
Frequency 2 every 7
DIRECT DEPOSIT
Schedule Available from Mon-Fri before 9am, It takes up to 5 business days to be reflected in your account. In the event that a direct deposit is returned, a fee of $50 will be charged. This method is not eligible for a free payout.
Limits Min $3,501 Max $10,000
Frequency 1 every 15
E-CHECK E-CHECK
Schedule Requests made Monday through Friday before 12 noon ET will be reviewed the same day.
Please allow up to 5 business days for the e-check to clear.
Limits Min $100 Max $3,500
Frequency 2 every 7
MONEY TRANSFER MONEY TRANSFER
Schedule Requests made Monday through Saturday before 10 am ET, will be available next day by 12 noon ET.
Limits Min $100 Max $450
Frequency 1 every 7

VERIFICATION DOCUMENTS

Verification Documents

An important step that every player needs to take is making sure to verify their identity. This process usually takes a few hours to complete, but once finished you should never have to do it again. Your best option is to complete this process as soon as you can.

What documents are required?

Additional documentation is required to verify your account. Payouts cannot be fulfilled until verification is completed. Speed up your payout by ensuring your account information is up to date, and all necessary documentation is on file.

In order to verify your recent transaction(s), please upload a clear photo of the each of the following:

  • Photo ID
  • Selfie ID
  • Proof of Address
  • Photo copy of your credit / debit card (front and back)

Keep in mind that some payouts cannot be requested until all documents are verified.

*It will not be necessary to send more documents, as long as they are legible, have not expired and are valid.

* Management reserves the right to modify restrictions at any time.

*Please be advised that if a payout is cancelled and subsequently re-requested, the process date will be automatically set to the next processing day.